Wawanesa Auto Insurance Reviews

Great rates, not so great customer service

by Sue Johnson

I have been a customer since 1993. The rates are some of the lowest out there. However, recently I have found their customer service lacking. I had a question about my renewal, specifically why I hadn't received it, and somehow the CS rep decided to spend her time arguing with me about whether or not they had sent it out instead of helping me to figure out what I needed to do to renew my policy. I have worked in the insurance industry for 21 years and this is not the way you want to treat any customer, Read More

Coverage: 4 Cost: 5 Customer Service: 1 Claims: 3

Super good rates!

by James P.

I was referred to them by my mechanic and they have some of the cheapest car insurance rates I found during my search. One of the things that worked to my advantage is that my driving record is squeaky clean but still we’re saving almost $400 over Mercury.

Coverage: 4 Cost: 4 Customer Service: 3 Claims: 3

give them a shot!

by Franco T.

Wawa is one of the best car insurance companies I’ve ever dealt with and really can’t say I wouldn’t recommend them to anyone. Their representatives are friendly, the prices are super affordable, and the coverage rocks! Haven’t had to file a claim but from anecdotal evidence they don’t seem to drag out the claims process.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 1

Funny name, funny service

by Brianna T.

I know the saying about getting what I pay for and without a doubt WI offers some of the cheapest car insurance out there but I was with them for more than five years so I thought they had some loyalty to their customers. But after filing a claim for an accident that was not my fault I was shocked that after reporting the accident the claims people made me feel like I was at fault here! They weren’t helpful, they were rude, they were unprofessional. I am still waiting to be reimbursed while they finish reviewing the accident and Read More

Coverage: 2 Cost: 4 Customer Service: 1 Claims: 1