Switched ASAP

They were recommended through a work group and we were very impressed with their insurance features. One of them was the accident forgiveness feature that is supposed to protect us from a rate increase if we have an accident. My wife and me are generally safe drivers but when she was involved in a slightly minor accident our premium went up by almost 30 percent. I called customer service and I could not get a straight answer from anyone there to include the dull witted supervisor I was transferred to. Even canceling the policy was a headache.
Don’t expect anything from and you won’t be disappointed.

Prudential Auto Insurance Ratings  by Nathan H. Submit Review | More Reviews

Coverage:
4 out of 5
Cost:
3 out of 5
Customer Service:
1 out of 5
Claims:
2 out of 5