Prudential Auto Insurance Reviews

Good enough

by Peter B.

I’ve been with them for a few years and really haven’t had any issues although I know my sister had them before and she had a some issues with them regarding their attitude when she had an accident and her insurance agent that was indifferent and never returned her phone calls. She’s with a different company now but I’m not going anywhere.

Coverage: 4 Cost: 4 Customer Service: 4 Claims: 4

Switched ASAP

by Nathan H.

They were recommended through a work group and we were very impressed with their insurance features. One of them was the accident forgiveness feature that is supposed to protect us from a rate increase if we have an accident. My wife and me are generally safe drivers but when she was involved in a slightly minor accident our premium went up by almost 30 percent. I called customer service and I could not get a straight answer from anyone there to include the dull witted supervisor I was transferred to. Even canceling the policy was a headache. Don’t expect anything from Read More

Coverage: 4 Cost: 3 Customer Service: 1 Claims: 2

Amazing Service

by Joseph G.

I’ve always shopped around for insurance when my renewal dates come up and I have to be honest: Prudential is not the cheapest I’ve found! Some beat my premium by a few dollars, others by more than a few dollars. However, one thing I know for sure is that Prudential is one of the best auto insurance companies I’ve ever had and they came through for me and my family when I had a car accident. Within 24 hours from when I reported the accident, my vehicle was appraised and within three days my car was fixed and I was Read More

Coverage: 5 Cost: 3 Customer Service: 5 Claims: 5

auto/liability

by tracey harrington

TO WHOM IT MAY CONCERN; I WANT MY MONEY. I WAS IN A AUTO ACCIDENT IN 1990 YOU GUYS ARE RESPONSIBLE FOR THE REST OF MY LIFE WHERE IS MY SETTLEMENT.PLEASE CALL 5179621009. PLEASE CALL ME THURSDAY. BEFORE 3;00 PM.

Coverage: 0 Cost: 0 Customer Service: 0 Claims: 0