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Progressive Auto Insurance

About Progressive Auto Insurance…

Founded in 1937 in Ohio by lawyers Jack Green and Joe Lewis with $10,000, the company started off selling bare-bones auto insurance to Depression-era motorists. Progressive pioneered several modern day auto insurance staples such as drive-in claims and allowing customers to pay premiums in monthly installments. In the 90s, Progressive pioneered online insurance products.

Progressive Auto Insurance Ratings  Submit Review | More Reviews

4.7 out of 5
4.7 out of 5
Customer Service:
4.7 out of 5
3 out of 5

Today, Progressive is a Fortune 500 with $15 billion in revenues and more than 10 million active policies and over $21 billion in assets.

What the industry is saying about Progressive Auto Insurance…

Progressive’s ability to pay any claims is strong as evidenced by the high marks their Financial Strength Ratings and their Debt Ratings get from four of the Nation’s top independent insurance analysts – A.M. Best, Fitch, Moody’s Investor Services and Standard and Poor’s.

Solid customer satisfaction reviews consistently land them on the yearly J.D. Power and Associates National Insurance Study.

Choose Progressive Auto Insurance because…

Progressive is so confident of its low cost auto insurance quotes and insurance features that it allows customers to compare them to other top car insurance companies in their state through its online comparison quotes.

Its wide range of insurance products make it a one-stop shop for almost every customer, allowing them to insure everything from a Segway to pets and customers can buy coverage 24/7 online or via a toll-free number and can pay for it in installments, even using a credit card.

One feature that makes it one of the best car insurance companies in the Nation is called Name Your Price which allows customers to get a car insurance quote and then adjust it to find the price that is right for them and their Accident Forgiveness feature ensures that a loyal driver’s insurance rates won’t shoot up if they have an accident, even if they’re at-fault.

Se habla español and Progressive has Spanish-speaking representatives available and Progressive customers earn discounted prices on oil changes and tires at selected auto centers, as well as discounts on car rentals at preferred car rental agencies.

Discounts offered by Progressive Auto Insurance…

Progressive has several unique discounts such as the Snapshot Discount which personalizes a driver’s discount by literally taking a snapshot of how a driver uses their vehicle with a device installed by Progressive which reviews a driver for 30 days and then their discount kicks in.

Other discounts include the following:

  • Young Driver Discount – Adding a young driver on a policy can save families money;
  • Pay in Full Discount – Rewards drivers that pay upfront for their policy rather than through installments;
  • Multi-Car Discount – Reserved for drivers that combine multiple vehicles on one auto insurance policy;
  • Homeowners Discount – Just by owning a condo, home, or mobile home drivers can receive a discount;
  • E-sign Discount – For drivers that sign their insurance documents electronically online;
  • Continuous Insurance Discount – Rewards loyal drivers for staying with Progressive.

What about their customer service and claims processing?

Customer service representatives can be reached day or night year-round through Progressive’s toll-free phone or via email and their website offers a wealth of information and allows customers to update their policy information, make payments, change car coverage, print out an ID card and even review discounts.

Claims can be filed via a toll-free phone number or online where they can also be tracked.

Progressive also offers its customers mobile apps for Android and iPhone, which allow drivers to call for Roadside Assistance, as well as report claims and even submit pictures of any damages.

Additionally, any repairs done through Progressive’s extensive network of approved body and repair shops are guaranteed for as long as the customer owns the vehicle.