PEMCO Auto Insurance Reviews

PEMCO is great, until you have to make a claim.

by Steve B.

I have been with PEMCO for almost 10 years and have had zero claims and only one ticket. You would think with my amazing driving record and customer loyalty, combined with the accident forgiveness discount, that my rates would not have increased. Boy was I wrong. I have now had to leave because they informed me that my rates would increase for the next three years to cover what they paid out in damages for my accident. PEMCO is great, until you have to make a claim.

Coverage: 3 Cost: 4 Customer Service: 2 Claims: 2

PEMCO is by far the best auto insurance I have found

by Lois T.

PEMCO is by far the best auto insurance I have found. They have great customer service and helped me out when I was in an accident last winter. The claim process went smooth and quick. I have seen however, some other companies with slightly lower rates, but seeing I’ve had such good service, I don’t plan on switching any time soon.

Coverage: 4 Cost: 4 Customer Service: 5 Claims: 5

I never once had a bad experience with PEMCO

by Paul G.

I have been a loyal PEMCO customer for over 10 years now. I have had a total of three accidents during that time. (Two were not my fault.) During all three of those accidents, I never once had a bad experience with PEMCO. As soon as I contacted them they were understanding and professional. The customer service is great and their premiums are reasonable. I highly recommend them.

Coverage: 5 Cost: 4 Customer Service: 5 Claims: 5

Not just a reputation!

by William

I had already heard of Pemco so when my girlfriend recommended them I was won over by their rates. But when my car was hit it was time to see if they were for real. And they were as they were professional and more importantly fair. The repairs were done on time and I didn’t miss a beat. Can’t really complain about the price or the claims quality and I would recommend them to anyone that is tired of dealing with the gecko.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 5

Good enough for this cheapskate

by Daniel

Like most people I don’t just like to think I’m getting a good deal I like to actually get a good deal! So every year since I started off with pemco I shop around to see if I’m getting the cheapest rate and every year they beat everyone hands down.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 3

As good as can be

by Alejandra

I work in customer service so I’m really nit picky about customer service reps so it was refreshing dealing with your staff when I called recently about my car insurance policy. Your people were knowledgeable without being arrogant, patient without being pushy, and overall just pleasant. Thank you.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 3