Good rates, terrible service

I guess the saying about getting what you pay for is right with Met. Their insurance rates are pretty decent comparing but their agents and customer service can use some etiquette training. You could ask somebody a question on Monday, follow up on Tuesday and then you’ll get a completely different answer. It’s rather frustrating but the price keeps me with them however I’m crossing my fingers I never have a claim.

MetLife Auto Insurance Ratings  by Charles G. Submit Review | More Reviews

Coverage:
5 out of 5
Cost:
4 out of 5
Customer Service:
1 out of 5
Claims:
2 out of 5