Stupid is as stupid does?

OK so I got rear-ended by some idiot on the highway who was either drunk or asleep. The guy took off so it was a hit and run accident. I proceeded to call in the claim and the woman I spoke to was like incredulous as if this is the first time that ever happened. That was three weeks ago and they still haven’t paid my claim. The claims adjuster doesn’t look like he knows what he’s talking about and he clearly can’t figure out a phone or voicemail because he can’t return a call and I’m chasing him down on this! It’s gotten to the point where I am thinking of getting a lawyer on this. While I’m still mulling legal action one thing that is clear to me is that I would rather pay more somewhere else just to be treated better. I would not recommend mercury to anyone!

Mercury Auto Insurance Ratings  by Christopher C. Submit Review | More Reviews

Coverage:
2 out of 5
Cost:
3 out of 5
Customer Service:
2 out of 5
Claims:
2 out of 5