Not worth it

Switched over to them because their rates at the beginning were lower than the big companies but all that changed once I had to file a claim for an accident that I did not cause. First of all I was told that my rates will not go up and second they told me that filing my claim would be no problem. It take for eternity to get anyone to call me back, they kept “missing” me even when I was waiting for them. Big joke! Lo and behold when my policy was to be renewed my rates went up by almost 15%! They couldn’t tell me why! Yeah right. Dropped them as soon as I could.

Mercury Auto Insurance Ratings  by Kimberly J. Submit Review | More Reviews

Coverage:
3 out of 5
Cost:
3 out of 5
Customer Service:
1 out of 5
Claims:
1 out of 5