Hartford Auto Insurance Reviews

Customer loyalty does not mean anything!

by Kathleen P.

I have been with Hartford for nearly 13 years without any violations, accidents, or claims. This past year I got one point added to my license and they increased my rates by 25%! This is ridiculous. I called them to get a reason for the huge rate increase and they couldn’t give a good reason for it. I’m looking elsewhere.

Coverage: 5 Cost: 3 Customer Service: 3 Claims: 3

Great customer service, but expect rate increases.

by Vickie K.

I have both my home and auto insurance with Hartford and they have been quick to handle my claims. Plus, their service reps have been great. The only downside is that the last few years, they have continued to increase our rates.

Coverage: 5 Cost: 3 Customer Service: 5 Claims: 5

Very pleased with claims process!

by Erin S

I was very surprised at how fast the claims process went after needing to report an accident I had this winter. Plus, the customer service and claims representatives were very friendly. I would definitely recommend Hartford to others.

Coverage: 5 Cost: 4 Customer Service: 5 Claims: 5

Found cheaper but still true

by Laura

My credit rocks so I always get good offers from credit cards to car insurance. in fact I got a slightly cheaper rate on my car insurance and while it may beat my Hartford premium by a little bit they don’t offer nearly as many features as my Hartford policy does. And I had a claim with them before and they really took the stress out of having to file a claim, get a rental, you name it. More importantly their price didn’t shoot up. So I could save a little bit going to another company but how are they Read More

Coverage: 5 Cost: 3 Customer Service: 5 Claims: 5

Good driver pleased greatly

by Jessie

My pops-in-law suggested Hartford since they get the old fogey discount through them (AARP) and after we did some market research we realized we could save almost $500 when we combined the car and home policies. Now we deal with one company, one payment. He was right about their customer service when we had some questions about changing insurance companies. Their website also is easy to navigate and we’re please we jumped ship. I would say check them out and see if they would fit your needs and more importantly your budget.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 2

Good price, lots of discounts

by Rhonda

As our policy renewal date came up we thought we would check around and see if we can save on our car insurance. Sure enough it paid off for us to shop around and Hartford turned out to be a real deal. I know it may not seem like much but they wound up saving us almost $400 a year. And they offer lots of discounts that we qualified for like the discount on the safety equipment, the driving course for three years, and a discount when we folded our car policy into our homeowners. When we called to Read More

Coverage: 4 Cost: 4 Customer Service: 4 Claims: 4