Chubb Auto Insurance Reviews

All I need!

by Lamar G.

They are probably the only insurance company I’ve ever dealt with that didn’t make me feel like some impersonal policy number. We’ve been with them for several years now and I look forward to staying with them indefinitely.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 5

They were quick

by Tim P.

We had an accident with one of their customers and we are happy to say that they cut us a check rather quickly. Much quicker than we expected and with less hassle than what we thought. They seem to have some nice options and we will see about switching over to them when our current coverage expires.

Coverage: 4 Cost: 4 Customer Service: 4 Claims: 4

Greatly disappointed

by Manuel D.

Chubb came highly recommended and we were knocked out by the type of coverage options they offered but other than that we really don’t have any positive experiences to report for them. They have been dragging their feet on our claim and as soon as we get this resolved we will be dropping them. We don’t mind the cost but it would be nice if they were there when we needed them!

Coverage: 5 Cost: 4 Customer Service: 1 Claims: 1

Maybe a little more than some but you get what you pay for.

by Ingelisa Keeling

We have had to file two major claims with Chubb for our home - one for hurricane damage while living in Texas and another for water damage to our California home from a leaking washing machine. Both involved major water damage, mold restoration, repairs, etc. I cannot say enough good things about the claims agents that helped us both times, and all the service people they recommended for our work. They recommended top notch professionals for hardwoods, sheetrock, painting, plumbing and more, even though the costs of these professionals would be more expensive than others available. They suggested we move Read More

Coverage: 5 Cost: 4 Customer Service: 5 Claims: 5