American Family Auto Insurance Reviews

Great service

by Matt g

What I have found is that their device is top notch. I can call my agent, go online or call the hq direct and get answers to my question 24*7. Would recommend to anyone, I am sure some are less but after awhile you will realize what you get for the price.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 5

Their agents are what makes them one of the best car insurance companies today

by Gerry

A friend recommended them to me and the rates for my car were comparable to other insurers (AAA, State Farm) but the agent I worked with was so thorough and knowledgeable that he sold me on American Family. I even got my condo insured through them. Outstanding!

Coverage: 4 Cost: 2 Customer Service: 5 Claims: 1

American Family did the unthinkable! They pleased a tough customer…

by Andy

I’m not an easy person to please and I was dubious when I first walked into the local office to get an auto insurance quote for my truck and home. But after talking to the insurance agent he told me everything I had already researched. He was knowledgeable and friendly and helped answer all my questions. I think the staff is the best in the business and that comes from a hard to please customer. Their hours on the weekend could be improved but overall good job to American Family.

Coverage: 5 Cost: 3 Customer Service: 2 Claims: 2

Cheaper than GEICO and no-hassle claims process!

by Paula

Hello there! I switched over from GEICO four years ago and I have not regretted it. AmFam has lower insurance rates and I’ve had two claims (boo hoo!) but the claims process was free of hassles (!!!!!). Switched to them and never looking back. Thanks Am Fam.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 5