Price is good enough but their customer service needs work

We’re on a budget so AIG really came through for us with their prices compared to their competition so that is most definitely a plus for them. Automatic bill payments set up is also a plus because I don’t have to worry about it.
But when I hadn’t received my ID card and I called them and I had to talk to three people before it was resolved! It is definitely a minus for them! Overall good though.

AIG Auto Insurance Ratings  by Eric Submit Review | More Reviews

Coverage:
5 out of 5
Cost:
5 out of 5
Customer Service:
3 out of 5
Claims:
3 out of 5