21st Century Auto Insurance Reviews

Would not recommend to ex-wife!

by Tom J.

These guys changed my coverage without even telling me. No notice. Nothing! Nixed my auto pay then sent it to a collection agency which came after me! Disappointed and others should stay away.

Coverage: 1 Cost: 1 Customer Service: 1 Claims: 3

Great service that I didn’t even know I had so much of! Yoo hoo!

by Reggie C.

Recently had a breakdown and used the Security Advantage/ Roadside Assistance and was just amazed. Didn’t know I could use it up to five times. Just called the number and they sent a tow truck out right away. Most insurers only let you call once. Nice.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 5

So Far, So Good (knock on wood though :-) )

by Angie P

I rated the coverage very excellent, but 2 be true, I’ve had zero claims or any problems really.(THANKs GOD). Up to now they are very proactive in telling us of their features.

Coverage: 5 Cost: 5 Customer Service: 5 Claims: 5

do not recommend

by Bo

After being with them for 1 year they raise the price for my insurance up to $60 without any reason and explanation. Poor customer service! Do not recommend!

Coverage: 1 Cost: 1 Customer Service: 1 Claims: 1

1995 Toyota Camry

by Millicent

My insurance with you was cancelled yesterday and I don't know why ): call me at 4945460734 plz. Thank you.

Coverage: 3 Cost: 3 Customer Service: 4 Claims: 1